Make a Complaint (for members of the public)

You may make a complaint to the Surveyors Registration Board of Victoria about the professional conduct of a licensed surveyor.  The process is straightforward and complaints are investigated fully. 

How do I make a complaint about a licensed surveyor?

• Review the Guidelines for Complainants (PDF 36Kb) and the FAQs for Complainants (PDF 22Kb).
• Complete a Complaint Form (MS Word 23Kb) and prepare any supporting documentary material.
• Submit your Complaint Form in writing with your supporting material to:
  Executive Officer
  Surveyors Registration Board of Victoria
  Level 17, 570 Bourke Street
  MELBOURNE VIC 3001
• If you require assistance completing the form, it is advisable to contact the Executive Officer of the Board (See Contact Us). 
• If the matter relates to a building surveyor then you need to contact the Victorian Chapter of the Australian Institute of Building Surveyors

These documents are available in Microsoft Word (MS Word) and Adobe Acrobat Portable Document Format (PDF). If you do not already have the Acrobat Reader you can download it for free from Adobe.